Terms of Service
Mobile edition · 2026.10.31
01 Purpose and operator
These Terms govern joining and using Spotysum (the Service), including profile review, introductions and conversations, and the rights, obligations and responsibilities of the Service and its members. The operator is The Irum (더 이룸), represented by Geon Young Choi (최건영). Business registration number: 448-79-00533. Mail-order business registration number: 2026-서울서초-3291. Business address: 3F, S77, 28 Hyoryeong-ro 31-gil, Seocho-gu, Seoul 06686, Republic of Korea.
Contact support in Profile → Support & appeals, email theirum.official@gmail.com, call +82 10-4219-2567, or write to the business address. You can contact us even if you cannot sign in.
02 Service and definitions
A member is a person aged 19 or older who joins with their own account. A profile consists of information and photographs submitted by the member. An introduction lets two selected members view each other's permitted profile information. A mutual match occurs when both members accept and a conversation opens.
Match points are units for using matching features, not cash or electronic money. Members cannot transfer or trade accounts or points. The Service introduces people based on exercise interests; it does not guarantee a particular introduction, an in-person meeting, a relationship or marriage.
03 Registration and account security
Use your own account through a sign-in method offered in the app, and provide accurate information. Email/password accounts must complete email verification. Impersonation, using someone else's account, obtaining benefits through duplicate accounts and registration under age 19 are prohibited.
We may withhold registration or approval where false information, infringement or abuse is identified. Protect your account access and notify us if it is compromised. We do not shift responsibility for loss caused by our own fault onto members. Sign-in can be restored automatically, but the app requires fresh authentication when its 12-hour session limit expires. Suspension, revocation and deletion can end access earlier.
04 Profiles, photographs and review
Upload at least one and no more than 20 photographs showing your current appearance. Someone else's photographs, stolen images, materially misleading composites or edits, advertising and unlawful or sexual material may be rejected or returned for correction.
Review normally takes 1–3 business days. Volume, verification or correction requests can affect this estimate; support can explain a delay. Profile or photograph changes may require another review and pause new introductions until approved.
Review checks the suitability of submitted information and photographs. Unless a separate verification process is expressly described, approval does not certify identity, education, occupation, criminal history or the accuracy of every statement.
05 Introductions and disclosure
Introductions are for approved members who agree to profile disclosure and participate in matching. Exercise interests, region, availability and mutual preferences are considered. When a compatible person is available, you may receive at most one free introduction for your registered country's service day. An introduction is not guaranteed every day.
Introductions are prepared from 7 pm in the reference time zone displayed for the registered country. For countries spanning multiple time zones, this is a stated service reference zone, not every member's local time. Processing, outages or lack of suitable candidates can delay or prevent an introduction. Sign-in language or travel does not change your registered matching country.
Introductions may be shown in the app and, where enabled, sent by notification or email. The Privacy Policy explains disclosure. Login email and phone number are not automatically disclosed to the other member.
Photograph access is limited to authorized introduced members, normally to the smaller of the two members' uploaded photograph counts, up to 20. The response deadline shown for an introduction is normally 48 hours after activation. Expiry, blocking, account deletion or loss of eligibility can end viewing or response access.
Pausing matching stops new introductions. An email already delivered or a copy independently kept by a recipient cannot be technically recalled by us.
06 Points, in-app purchases and conversations
Where purchases are available, the app offers a single consumable product: a pack of 10 match points. Purchases use Apple App Store or Google Play in-app billing only. The store purchase screen supplies the actual local price, currency and applicable taxes. A displayed test product or disabled sales screen does not create a payment obligation. We do not collect card numbers or store payment credentials.
A trial point may be provided under the conditions displayed in the Service. Free points have no cash redemption value. Selecting interest can reserve one available point. When both members accept, one point is deducted from each and a conversation opens. A decline or expiry before the mutual match releases the reservation. Repeated requests must not cause duplicate deductions.
If a purchase is interrupted, use the app's purchase recovery process. The server verifies the store transaction before crediting points. A verified refund or revoked transaction removes the associated unspent entitlement; if already used, the record is reviewed under the applicable purchase and refund rules. A refund must not create a second credit or an unrelated point deduction.
Request store refunds through the relevant store, and contact support about missing points, duplicate deductions or incorrect service delivery. The store's applicable process and your mandatory statutory cancellation and refund rights apply. Purchased match points do not expire. We do not promise cash redemption of unused points or a refund of a correctly delivered feature merely because a conversation or meeting was disappointing. This does not exclude remedies for our errors or failure to provide the purchased service. The purchase screen discloses applicable use and refund conditions before payment; these Terms alone do not start a paid subscription or automatic renewal.
07 Optional AI writing assistance
Where offered, you may write your introduction yourself or use optional AI assistance. It suggests wording from your notes and selected sports and does not guarantee accuracy, attractiveness or matching results. Check and edit the result so it reflects your actual experience. The Privacy Policy explains what is sent when you request this feature. It is not required for registration or matching.
08 Member conduct
Do not save, redistribute, publish or commercially use another member's profile, photographs or messages without their permission. Do not impersonate, submit misleading information, solicit money or investments, advertise, spam, or trade accounts or points.
Harassment, threats, discrimination, abuse, stalking, unlawful photography and unwanted contact are prohibited. Do not bypass security, scrape data, automate abusive access or access another person's private information. Respect the other person's wishes when meeting or sharing contact details. Use block and report tools for unwanted contact or unsafe conduct.
09 Restrictions and appeals
Depending on severity, repetition and risk, we may request corrections, warn, limit features, suspend or terminate an account. We normally explain the reason and give an opportunity to respond. Fraud, impersonation, violence or security incidents may require an immediate restriction followed by notice.
Use Support & appeals or the support contacts to challenge a decision. We review submitted information and explain whether a measure is maintained, changed or lifted. Reporting does not guarantee a particular outcome, and false or abusive reports may themselves be reviewed.
10 Account deletion and withdrawal
Request deletion in Profile → Delete account or through the web account-deletion page. You can also contact support or write to the business address, including when you cannot sign in. We verify authority using only the information reasonably necessary.
Deletion ends access to the account, profile, photographs and Service features and initiates deletion of unnecessary data. Free points expire. Purchase, dispute, safety or other records subject to a lawful retention obligation are separated and retained only for the necessary scope and period. Applicable refund and consumer rights remain available. Copies already received by another member cannot automatically be recalled; recipients must delete information no longer needed for its authorized purpose.
Signing out or pausing matching does not delete an account. Shared website/app account deletion may affect both services; the deletion confirmation screen explains that scope before submission.
11 Rights and use of content
Rights in submitted photographs and text remain with their rights holders. You must be entitled to upload them and authorize their limited disclosure to an introduction. We process content only as necessary for storage, review, introductions, conversations and Service operation. Advertising or promotion using a member's profile or photographs requires separate permission. Staged or AI-generated promotional imagery does not represent actual members or testimonials.
12 Our responsibilities and changes to the Service
We take necessary measures for reliable operation, security and privacy and investigate reported errors and complaints. Maintenance, incidents and changes to external services can temporarily affect features. We give advance notice of planned major changes where possible, and explain emergencies and recovery afterward. Where a paid service cannot be delivered because of our circumstances, settlement or refund follows applicable law and purchase conditions.
13 Liability and disputes
Each party is responsible under applicable law for loss caused by its fault. We do not generally exclude liability for our intentional or negligent conduct or restrict mandatory consumer rights. Members make their own choices about conversations and meetings; we consider appropriate measures within the Service when harm is reported.
We first seek to establish the facts and resolve a dispute through discussion. Relevant mediation or courts remain available. Korean law applies except where mandatory law applicable to a member requires otherwise; jurisdiction is determined by applicable law. Nothing here removes non-waivable rights in a member's place of residence.
14 Publication, language and amendments
These Terms are available in Korean and English in the app and on the app policy page. They describe the same mobile Service. If the wording differs, contact support for clarification; a language clause cannot remove mandatory rights.
Changes state their effective date and reasons. We normally provide at least seven days' advance notice, and at least 30 days for important or disadvantageous changes, through appropriate in-app and individual notice. New consent is obtained where required. Silence or simply viewing a notice does not create consent to a new paid contract. If you do not agree to a change, you may stop using the Service and request deletion.
Mobile policy edition: 31 October 2026. It applies when presented for acceptance in the mobile registration flow; it does not silently replace previously recorded consents or the separate website terms.
15 Additional introductions and direct chat
The basic introduction is free, with up to one suitable person per service day when available. Requesting an additional introduction costs 1 point per newly delivered eligible profile. No eligible new profile means no charge. Up to 10 paid additional introductions are available per day, subject to candidate availability and abuse-prevention limits.
The standard interest flow reserves 1 point and charges 1 point per person on mutual acceptance. Separately, the person choosing Open direct chat can spend 5 points to open a conversation with that introduction before the recipient accepts interest. The recipient is not charged, may be notified, has no obligation to reply and can end, report or block the conversation. Direct chat does not guarantee interest, a response or a meeting and is distinct from mutual acceptance.
Viewing a basic introduction and messaging in an open conversation have no additional point charge. Direct chat does not also charge the standard 1-point acceptance fee. Unused reservations for that introduction are released; reservations for other introductions remain. The point cost and delivery conditions are shown for confirmation before use.
The sale product is a pack of 10 points, with a Korea store reference price of KRW 5,500 including VAT. Other countries use the price and currency displayed by their store. Purchased points do not expire and are not a subscription. The 1 point awarded on first profile approval can be used for a standard mutual match. Additional introductions and direct chat each require their stated point balance.
No points are charged if delivery of a new profile or creation of a conversation fails. Duplicate requests are processed once. A delivered additional introduction or direct chat is not automatically refunded solely because the recipient does not reply. Remedies for errors, non-delivery or duplicate deductions, store refund processes and mandatory consumer rights remain available.
Before selecting or uploading photos, members explicitly accept the Terms and the privacy notice for account storage and profile review. The document versions and server acceptance time are recorded. Consent to disclose the profile to introductions is confirmed separately at review submission. New terms do not retroactively replace an earlier acceptance.